I wish the hot items were hot...I enjoy the eggs and breakfast meats, however whether I went at 630am when they opened or at 930am....the eggs were always cold....meats not warm....great choices....just not hot
Arlene
december 2023
This hotel is very good. Check in superfast may be because we did pre check in formalaties sent on email earlier. Reception provided two bottles water at check in. Nice !. Vrry spacious lobby and ground area, nice atmosphere and no congesstion. Lifts very fast. Only about 4 floors.The location very convenient to the tram/ cable cars two locations . Pier39 just 15 minutes walk. Safe neighbourhood. Please note after 9 pm its just boaring all shops closed. So if going for dinner better before 9pm. Room very spacious and all placed well in the room.
Chaminda
mei 2024
They take my request of clean, quiet & connecting room seriously. They log my request into their system which helps to check in easily. The bed was very comfortable. The fireplace adds a cozy touch to the environment. Location is fantastic. Alot of Food walking distance away and Trader’s Joe is a great place to get some grocery. Breakfast is simple and good for us. Pancake, fruits etc. The street don’t feel unsafe. the wharf area and around the hotel at night doesn’t feel unsafe although there a few homeless but they usually keep to themselves. Overall we enjoy our stay.
Sok
december 2023
Highly recommend. Close to the hop-on hop-off bus, Fisherman's wharf and public transport. Can walk to piers from here for Alcatraz and the Bay Cruise etc. Can walk to many tourist attractions from here. Breakfast was amazing! Was busy but we were seated every time in 5 minutes. Easy and quick check-in and check-out. Return of deposit very quick. Very comfy beds and pillows, wonderful showers. Huge tv. Very clean room. On-site small place for snacks to go was great.
Universe
oktober 2023
The hotel is very nice. The staff is super friendly and professional. The room is nice and clean. They have a lot of choices for the breakfast which is included with the stay. The pool is clean and warm. I love the pillows- all of them are soft and big, which helped my sleep the most during the trip. I also like the location, its very close by to almost everything that I liked to see, do and explored like boat tours, sea lion, cable car, union square, shopping at pier 39, live music, crap stations, very good food at local stands and restaurants with walking distant.
Avery
januari 2023
Location is good and safe. Staff are super hard working and amazing. Breakfast ok if you’re doing short stay. One day they forgot to replace our towels the maid, I requested from RIU app and towels where there in 10 min.
Kepa
oktober 2024
Location of hotel was fabulous to walk everywhere. We came with a rental vehicle and I liked that you could park underground as part of the hotel. Parking is expensive in San Francisco (you need to pay extra) but I was happy not to have to worry about the car. The breakfasts were amazing (exceeded expectations), the staff were well organized. Given the amount of people in for breakfast, the staff was like a well oiled machine. I would definitely stay here again!
Rosemarie
mei 2024
I love the location everything is walking distance. Room are clean beds were pretty comfortable. Bell service they both were fantastic. It was quite around the areas. It was nice the bus system very close to the property.
Jessica
mei 2024
The hotel was great. The breakfast was really fantastic and was not a Continental breakfast like other hotels. The staff was friendly and helpful. The hotel was close to all of the places we planned to see. To get to the Golden Gate Bridge, we took the 28 bus that was a few feet from the hotel instead of taking an Uber to the bridge. We were able to walk 10 mins to Pier 39 to see the sea lions and get great food @ The Crab House food and ice cream @ Gelato. We truly enjoyed our stay at Riu and plan on trying the hotel international.
Deborah
augustus 2024
The fact that we actually had a 'view' of the street was a bonus; usually when we book rooms in Fishermans Wharf we get an inner courtyard / air conditioning unit, but unfortunately it overlooked a bus terminal. Great tourist location. Amazing (free) breakfast spread; surprised it's not advertised more - it's a HUGE plus!!
Natalie
mei 2024