I wish the hot items were hot...I enjoy the eggs and breakfast meats, however whether I went at 630am when they opened or at 930am....the eggs were always cold....meats not warm....great choices....just not hot
Arlene
diciembre de 2023
This hotel is very good. Check in superfast may be because we did pre check in formalaties sent on email earlier. Reception provided two bottles water at check in. Nice !. Vrry spacious lobby and ground area, nice atmosphere and no congesstion. Lifts very fast. Only about 4 floors.The location very convenient to the tram/ cable cars two locations . Pier39 just 15 minutes walk. Safe neighbourhood. Please note after 9 pm its just boaring all shops closed. So if going for dinner better before 9pm. Room very spacious and all placed well in the room.
Chaminda
mayo de 2024
They take my request of clean, quiet & connecting room seriously. They log my request into their system which helps to check in easily. The bed was very comfortable. The fireplace adds a cozy touch to the environment. Location is fantastic. Alot of Food walking distance away and Trader’s Joe is a great place to get some grocery. Breakfast is simple and good for us. Pancake, fruits etc. The street don’t feel unsafe. the wharf area and around the hotel at night doesn’t feel unsafe although there a few homeless but they usually keep to themselves. Overall we enjoy our stay.
Sok
diciembre de 2023
Highly recommend. Close to the hop-on hop-off bus, Fisherman's wharf and public transport. Can walk to piers from here for Alcatraz and the Bay Cruise etc. Can walk to many tourist attractions from here. Breakfast was amazing! Was busy but we were seated every time in 5 minutes. Easy and quick check-in and check-out. Return of deposit very quick. Very comfy beds and pillows, wonderful showers. Huge tv. Very clean room. On-site small place for snacks to go was great.
Universe
octubre de 2023
Gabriel
marzo de 2025
Great location. Good breakfast buffet included in price. No “to go food or drinks” allowed from the buffet. Walking distance to the Wharf (lots of restaurants) and to Ghirardelli Square. Close to pier to catch the Ferry to Alcatraz. Used Muni- public transportation(group day pass) for family of 4 to go long distances that required more than one stop. Otherwise used Uber and Waymo (driverless car- seats up to 4).
Cami
marzo de 2025
Location and room were fab
Anna
marzo de 2025
Stayed here for a surprise birthday for my partner and she really loved the hotel. The breakfast really was brilliant, just like others had mentioned. Great location, perfect for first timers exploring San Fransisco for a few days. Friendly and helpful staff, we had an issue with a noisy guest next door (it was 5am on Sunday morning - I guess they had come in from a big night out) and the team were very helpful in asking them to tone it down a little and even offered to move us to a quieter room. The hotel felt well kept, we would come back for sure.
John
marzo de 2025
Location is good and safe. Staff are super hard working and amazing. Breakfast ok if you’re doing short stay. One day they forgot to replace our towels the maid, I requested from RIU app and towels where there in 10 min.
Kepa
octubre de 2024
The hotel is very nice. The staff is super friendly and professional. The room is nice and clean. They have a lot of choices for the breakfast which is included with the stay. The pool is clean and warm. I love the pillows- all of them are soft and big, which helped my sleep the most during the trip. I also like the location, its very close by to almost everything that I liked to see, do and explored like boat tours, sea lion, cable car, union square, shopping at pier 39, live music, crap stations, very good food at local stands and restaurants with walking distant.
Avery
enero de 2023